This English lesson “Checking In” is part of an English course for employees in the hospitality industry. For more information please visit SAVE 20% NOW for a limited time, when you order the LinguaTV Premium Account with code CLTV202018 at our webshop .
About this episode “Checking In”:
Storyline: Tom Sanders has arrived at the Transnational hotel. After a long flight from San Francisco, he is happy to have arrived, but due to a problem with the booking system there is no double room available for him. Where will Tom go? You will find more fascinating episodes at
What you will learn:
• checking in a guest
• politely expressing confusion
• apologizing for booking errors
• compensating the guest
• explaining hotel services and amenities
• initiating small talk
• giving directions
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About “English for Hotel and Tourism”:
LinguaTV offers an award-winning English course – available online and for smartphone and tablets (Android and iOS) which is designed for English learners and speakers at a intermediate level, who are employed in, or planning to work in the field of hospitality and tourism. The basis of the course is a series of professionally produced videos which cover a range of professions in the hotel and restaurant industries. The focus of the realistic videos scenes, which were produced in cooperation with the hospitality association and a notable 5-star hotel chain, is on how employees in these fields communicate and deal with customers in a variety of typical work-related situations. More video tutorials at
In addition to the situations from daily live, the courses feature vocabulary trainer with the most important words and phrases needed in communicating with guests and colleagues. Train and improve your English language skills with interactive exercises and games. Collect points while learning and pass the final test in order to receive your personal certificate of attendance.
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